STAYING COVERED
Certified FactoryRefurbished Warranty
All Refurbished models have been thoroughly tested to meet like-new performance standards. Units may have some cosmetic blemishes that include scratches and/or other surface imperfections, which do not affect functionality.
Battery life will not be considered for warranty claims as range will vary entirely based on rider weight, speed, and terrain. Models may be shipped in a non-retail box.
Refurbished and 'Open Box' goods are a FINAL SALE, with a 30-day warranty.
WE GOT YOUR BACK
Local Warranty
Even when you're not covered, we've got your back!
Knotty Electrics Co. is proud to offer its customers its very own in-house warranty. This warranty covers all "Open Box and Demo" goods for a period of 30 days.
Feel free to contact us for any inquiries or any issues.
Manufacture contact information
Aventon
For warranty claims or product support, contact Aventon Customer Service at +1 (866) 300-3311 or support@aventon.com.
Warranty details can be found here: Aventon Warranty Page
Blutron
For warranty assistance, email Blutron Support at support@blutron.com.
Warranty details can be found here: Blutron Warranty Page
Navee
For warranty claims or technical support, contact Navee at service@naveetech.com.
Warranty details can be found here: Navee Warranty Page
Segway Ninebot
For warranty inquiries, contact Segway Support at +1 (866) 473-4929 or technicalsupport@segway.com.
Warranty details can be found here: Segway Warranty Page
Yesoul Fitness
For warranty information, email Yesoul Support at support@yesoulfitness.com.
Warranty details can be found here: Yesoul Warranty Page
Urtopia
For warranty claims or assistance, email Urtopia Support at support@newurtopia.com.
Warranty details can be found here: Urtopia Warranty Page
Vanpowers
For support, contact Vanpowers Customer Service at +1 (888) 866-6263 or service@vanpowers.com.
Warranty details can be found here: Vanpowers Warranty Page